Order Tracking
Healthmatter welcomes you to the order tracking page. We value and understand how important it is for you to follow the journey from our pharmacy to your doorstep. The information given below is enough to track your order every step of the way.
How To Track Your Order
- Order Confirmation:
When you place your order, healthmatter.co will send you a confirmation mail. This will include a unique order number and summary details.
- Payment and Address Confirmation:
Once your address and payment are confirmed, we start processing your order. The healthmatter team works diligently to ensure that your order is handled with care and you receive it promptly.
- Shipping Confirmation:
Once the order is dispatched, you will receive a shipping confirmation mail. The email contains a unique tracking number and a link to the tracking website.
- Tracking Your Package:
You can track your package by clicking the link provided in the shipping confirmation mail. Then, you can enter your tracking code to view the latest shipping updates.
Estimated Shipping Time
- Shipping Duration:
The expected arrival time at your destination is 15-20 business days, as the packages are shipped from India.
- Delivery Partners:
In the United States of America, our packages are delivered by USPS to your specified shipping address. In Australia, Australia Post handles the final delivery.
You can check out the shipping policy page to find delivery partners in different countries.
Need Further Assistance?
Healthmatter Pharmacy comes up with an active service team to help you with any queries or concerns regarding your order or the tracking process. You can contact us at [email protected].
Thank you for choosing Healthmatter as your online pharmacy and for building trust. We are committed to delivering quality medicines to your doorstep with transparency and efficiency.